Six steps, run the same way every time, for every container on the property. No new contract, no new vendor — your haulers keep hauling; the Desk keeps the record.
1
Profile — every container, listed once
The course lists each container it runs: its label (Main dumpster, Clubhouse roll-off, Range can), the hauler who owns that contract — Waste Pro, Waste Management, Republic Services, Waste Connections, or a local hauler — size and count, the contracted service days for that container, the hauler's service email, and the gate or yard notes a driver needs. It takes a few minutes, it is saved on the device, and it is the last setup the Desk ever asks for. Two haulers in one yard is normal, and the board handles it without blinking.
2
Check — one tap when the crew passes
Whoever walks or drives past a container taps what they see: quarter full, half, three-quarters, full. That is the whole job — no form, no login, no measuring. Each check is stamped with the day and time and starts that container's clock. A sensor under the lid can do this step on its own later; today, the crew's eyes are the sensor, and they are already out there every morning.
3
Watch — the board does the math
The board keeps one card per container and reads it plainly: On track, Getting full at three-quarters, Call for a pickup now at nine-tenths, Emptied at last pickup after a lift. Underneath sits the next scheduled pickup, counted from that container's own service days — so "the truck comes Thursday" stops being a guess and starts being a date you can hold the week against.
4
Work Order — a number, not a voicemail
When a container needs service — full, missed, overflowing, lid torn off its hinge — the course creates a work order against that container. It carries a reference, WD-YYYYMMDD-XXXX, the container's label and hauler, the type and priority, and your notes. It goes to that hauler's service email and onto a shared record both sides can see. Nobody has to remember who called whom, or when.
5
Confirm — the hauler answers with one tap
The order email carries a private link. The hauler opens it — no account, no password, nothing to install — and taps Accept, On the way, or Done, with a short reply if they want (“truck Thursday”). The answer lands on the course's board, next to the order, where anyone on the crew can see it. The phone tag ends; the confirmation is written down.
6
Record — the file that settles arguments
Every check, order, answer, and pickup stays on one record, container by container. When the invoice shows an extra pull, the record shows whether the truck came. When a pickup is missed, the record shows the call, the confirmation, and the gap. Month after month, it is the course's own account of its waste service — kept by the Desk, owned by the facts.